At yesb22, we believe that entertainment should always remain enjoyable. Our Responsible Gaming programme equips players across Bangladesh with the tools, information, and support they need to keep gambling fun, controlled, and safe — for themselves and for those around them.
yesb22 enforces a zero-tolerance policy on underage gambling. Every player registering on the platform must be 18 years of age or older. Our multi-step verification process ensures this rule is upheld at every level.
All players must complete our Know Your Customer (KYC) process before their first withdrawal. This includes submitting a valid national ID card (NID), passport, or other government-issued identification to confirm age and identity.
yesb22 monitors player activity continuously for behavioural patterns that may indicate an account is being operated by a minor. Suspicious accounts are flagged for immediate review and temporarily suspended pending re-verification.
If you share a device with a minor, we strongly recommend using parental control software to restrict access to online gambling websites. Tools such as Net Nanny, Qustodio, and built-in Android/iOS screen time controls are effective options for families in Bangladesh.
We provide every registered player with a complete suite of responsible gaming controls, available directly through your yesb22 account. These tools put you in full command of how you engage with our platform.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your yesb22 account. Once a limit is set, it takes effect immediately. Reducing an existing limit takes effect immediately; increasing a limit requires a mandatory 24-hour cooling-off period before it becomes active.
Define the maximum amount you are willing to lose over a set period — daily, weekly, or monthly. When your net losses reach this threshold, yesb22 will automatically restrict further betting activity until the period resets, protecting your balance from runaway losses.
Set a maximum duration for each individual gaming session. When your session time expires, yesb22 will display a clear notification and log you out automatically. This tool helps prevent unintentional extended play that can occur when absorbed in cricket betting or live casino games.
Enable periodic pop-up notifications during active play that display how long you have been logged in and a summary of your session activity. Reality checks interrupt the flow of play to give you a factual picture of your current session so you can make an informed decision about whether to continue.
Take a short break from yesb22 for a period of your choosing — 24 hours, 48 hours, 7 days, or up to 30 days. During a time-out, your account is temporarily suspended and you will not be able to log in, place bets, or access funds. No promotional communications will be sent during this period.
For players who need a longer or permanent break, yesb22 offers a formal self-exclusion programme. You can exclude yourself from the platform for a minimum of six months or permanently. During self-exclusion, your account is fully locked, all marketing is suppressed, and any outstanding balances are processed according to our withdrawal policy.
How to access these tools: All responsible gaming controls are available within the Account Settings section of your yesb22 player account. If you cannot locate a specific tool or need assistance activating any limit or exclusion, contact our support team via live chat or at [email protected] — we are available 24/7.
Problem gambling can develop gradually and is not always obvious to the person experiencing it. The following behavioural signs may indicate that gambling is beginning to have a negative impact on your life or the life of someone you know.
Spending more money on gambling than you originally intended, or chasing losses to try to win back money already lost
Spending significantly more time gambling than planned, losing track of time during sessions, or gambling for many hours without breaks
Feeling irritable, restless, or anxious when attempting to cut down or stop gambling, or when unable to access the platform
Hiding gambling activity from family members, friends, or colleagues, or being dishonest about the amount of time or money spent gambling
Borrowing money, selling possessions, or experiencing financial difficulties as a direct result of gambling-related losses
Neglecting responsibilities at work, school, or home, or withdrawing from social relationships and activities you previously enjoyed
Feeling a compulsive need to gamble even after winning, believing that one more bet will lead to a large win that will solve financial problems
Needing to place increasingly larger bets to achieve the same level of excitement or emotional satisfaction from gambling
If you recognise any of these signs in yourself or someone you care about, please do not wait. Reach out to the yesb22 support team immediately, activate a time-out or self-exclusion through your account, or contact a professional gambling support organisation. Early intervention makes a significant difference to outcomes.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, bills, or tuition fees?
Have you ever tried to stop or limit your gambling but found yourself unable to keep to that decision?
Do you gamble to escape stress, boredom, loneliness, depression, or other difficult emotions?
Have arguments about money or time spent gambling damaged your relationships with family or friends?
Do you find yourself thinking about gambling frequently when you are not playing — planning your next session or replaying past bets?
After losing money gambling, do you feel a strong compulsion to return immediately and win it back?
If you answered "yes" to two or more of the questions above, we encourage you to use the yesb22 responsible gaming tools, take a voluntary break, or reach out to our support team. Answering honestly is the first and most important step toward regaining control.
Responsible gaming is not a compliance checkbox at yesb22 — it is a fundamental part of how we operate. Here is how we actively promote safe, sustainable, and enjoyable gambling for all our Bangladesh players.
Every member of the yesb22 customer support team undergoes regular responsible gaming training. Our agents are equipped to identify early warning signs, have sensitive conversations without judgement, and guide players toward the right tools and resources — at any time of day or night.
yesb22 uses automated systems to monitor account activity for patterns associated with at-risk gambling behaviour, such as escalating bet sizes, rapid-fire deposits, unusually long session durations, and repeated loss-chasing behaviour. Flagged accounts trigger proactive outreach from our team.
yesb22 does not target its promotional communications at players who have activated responsible gaming restrictions, are currently in a time-out period, or have previously self-excluded. We ensure that our bonus and promotional messaging is never designed to pressure or mislead players about the true odds of winning.
We present game return-to-player (RTP) percentages and house edge information clearly across our sports betting and casino game selections. yesb22 believes that informed players make better decisions, and transparency about expected outcomes is a key part of our responsible gaming philosophy.
Problem gambling affects not just the individual player but also their family and close circle. If you are concerned about a family member who you believe may be gambling problematically on yesb22, contact our support team. We can discuss account-level interventions while respecting applicable privacy obligations.
Player funds held in yesb22 accounts are maintained in segregated accounts, separate from company operating funds. This ensures that your balance remains protected and accessible for withdrawal at any time, including during account restrictions, time-outs, or the resolution of a self-exclusion period.
Self-exclusion is a formal commitment to stop gambling for a defined period. At yesb22, the process is straightforward, immediate, and confidential. Follow the steps below to activate your self-exclusion.
Important: Once self-exclusion is active, yesb22 will make every reasonable effort to enforce the restriction. However, it remains your responsibility to avoid attempting to open new accounts or use alternative contact details to circumvent the exclusion. If you discover a way to bypass the restriction, please report it to us immediately.
Visit yesb22.org and log in to your registered player account using your username and password. Ensure you are using the correct account that you wish to exclude.
Go to Account Settings and select the Responsible Gaming or Player Protection section from the menu. This section contains all available player protection tools including limits, time-outs, and self-exclusion.
Select the Self-Exclusion option and choose your desired exclusion period — a minimum of six (6) months, one year, two years, five years, or permanent exclusion. Consider your situation carefully; permanent exclusion cannot be reversed.
Review the terms of self-exclusion displayed on screen and confirm your decision. You will receive a confirmation email at your registered address acknowledging that your self-exclusion has been activated. Your account will be locked within minutes.
If you are unable to navigate the account settings, or if you would prefer to speak with a team member, contact us via live chat or at [email protected]. Our support agents can activate self-exclusion on your behalf immediately and provide additional guidance on next steps.
If gambling has become a source of stress, anxiety, or financial hardship, reaching out is the right move. yesb22 is here to help, and trained support is available at all times for players across Bangladesh.
Our dedicated responsible gaming support team is available around the clock to assist players who are concerned about their gambling behaviour. Whether you need help activating a tool, want to talk through your options, or are ready to take a break, our team is here without judgement and with full confidentiality.
We understand that reaching out can feel difficult. There is no wrong time to contact us, and you do not need to be in crisis to ask for help. Even if you simply want to set a deposit limit or understand your options, we welcome the conversation.
Professional Support Organisations: For independent, confidential counselling and support with problem gambling, we encourage players to reach out to qualified mental health professionals and support services in Bangladesh. Family counselling services, community health centres, and mental wellness helplines operating in Dhaka, Chittagong, Sylhet, and other major cities can provide professional guidance beyond what our platform support team is able to offer. Your wellbeing matters — please seek the help you deserve.
Gambling at yesb22 should be an enjoyable leisure activity — not a source of financial pressure or emotional distress. Follow these practical guidelines to keep your gambling experience positive and within healthy boundaries.
Decide in advance how much money you are comfortable spending on gambling during a given session, day, or week. Treat this amount as an entertainment expense — money you are prepared to lose — and never exceed it. Use the yesb22 deposit limit tool to enforce this budget automatically.
Online gambling at yesb22 — whether on cricket betting markets or casino games — is a form of entertainment. The house always maintains a mathematical edge over the long term. Do not treat gambling as a reliable way to generate income, pay off debts, or solve financial problems.
Step away from the screen at regular intervals during any gaming session. Prolonged, uninterrupted play impairs judgement and makes it harder to make rational decisions about bet sizing and session length. Set a timer if needed, and use the yesb22 session time limit tool to enforce scheduled breaks automatically.
One of the most common and harmful patterns in problem gambling is chasing losses — placing increasingly large bets in an attempt to recover money already lost. If you have reached your budget for the day, stop playing. Accept the loss, log out, and return another day with a clear head and a fresh budget.
Healthy gambling is just one of many leisure activities in a balanced lifestyle. Make sure you are maintaining your other hobbies, social connections, physical activity, and responsibilities. If you notice that gambling is gradually crowding out other activities you used to enjoy, it is a signal to reassess your habits.
Avoid placing bets when you are tired, emotionally distressed, under the influence of alcohol, or experiencing financial anxiety. These states significantly impair decision-making and increase the likelihood of impulsive, high-risk behaviour. Only gamble when you are calm, rested, and thinking clearly.
You have read our Responsible Gaming guidelines and understand how to keep your experience safe and enjoyable. Explore the yesb22 platform — cricket betting, slots, and live casino games await. Remember: 18+ only, and always gamble within your means.